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Trying New Products.

August 13, 2005

I must say that I love it when new products are introduced
to our industry. Who says you cannot recreate the wheel?
If someone out there has a better way to do anything, I
will personally nail together the wooden soap box for you
to get up and educate the rest of us. Elevate us, take us
from the darkened past and brighten up our future with your
vision. That is what I think about new products. Now, how
they are marketed, hmmmmmmmmmmmmmmm!
We all know to ask for a Material Safety Data Sheet
(MSDS). But, how do you really know what a product can do?
In our industry it is not like a cellulite cream that fails
so you just wear long pants all summer, we work on peoples
faces! I am a huge advocate of samples, if they do not
offer a sample, I would beware. I would ask if it has
product liability insurance, if not I would double beware.
I would ask about how widely this product was tested and to
see the data, not the analysis which can just be an
opinion, but the numbers please, right over here, serve to
me! I only say this because of the many technicians that
buy products based on marketing and slogans and not facts.
Our industry has long "flown under the radar" of
regulation and control. It is of benefit to us all that we
remain that way. Small control measures such as testing
and creating documentation of findings, 3rd party analysis
of product to double make sure it is not going to cause
harm of injury, insurance which the public demands of us
(why not the manufacturers)? Our main organizations may
require to strongly suggest that we obtain insurance, the
same measure should be brought onto the manufacturers and
suppliers.
Remember, no one is going to remember where you bought
your products and machines from, just who put it in their
face. Whomever you chose to do business with is now your
business partner and the clients life partner as well. I
write this to just ask all to pay attention to what you buy
and why you buy it.
Ask for a small sample. Try it before making any
purchases. If it is a machine, ask about trial periods or
when they are showing the machine for you to use for an
extended period of time. A $300. plane ticket to a show to
make the a machine is what you want is better than buying
it and not being able to return it. If you are not sure
about anything, ask! The industry is full of wonderful
caring people that will share!